The Livingston

Management and office staff are consistently praised for responsiveness, typically addressing maintenance requests and resident inquiries same-day or within 24 hours. The leasing and office teams are noted as professional, friendly, and helpful during the rental process and throughout residency. A small number of residents report concerns about policy enforcement consistency and communication timing, though these represent a minority of feedback.

Maintenance at this property consistently receives high marks for responsiveness and quality repairs. Work orders are typically completed same-day or within 24 hours, with staff addressing both routine and emergency issues promptly. Residents report that repairs are done correctly the first time, and maintenance staff are courteous and professional. A small number of reviews note delays on complex repairs or follow-up issues, but the overwhelming majority of feedback emphasizes reliable, efficient service.

The Livingston's location in central Plano offers exceptional convenience with quick access to DFW Airport, Dallas North Tollway, shopping, dining, and entertainment within 5-15 minutes. Residents consistently praise proximity to grocery stores, malls, parks, and trails, with some amenities walkable. The property borders multiple communities and provides easy commute access to Dallas. Traffic noise from nearby roads is a notable concern for some units, particularly those along Midway and Windhaven.

Residents consistently praise the property's well-maintained amenities, including a pool, fitness gym, dog park, and outdoor spaces. Parking options are highlighted as a strong feature, with garage and carport availability. Management and maintenance staff are noted for responsive, efficient service and regular property upkeep including landscaping and building maintenance. The complex benefits from a convenient location near shopping, dining, and schools.

Residents report that the building has thin walls with limited sound insulation, resulting in noticeable neighbor noise and traffic sounds. While routine maintenance requests are typically addressed, some complex repairs have experienced significant delays or incomplete resolution. The property's age is reflected in infrastructure limitations, including HVAC efficiency challenges and documented electrical and plumbing concerns that may require attention.