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Fair Housing Statement

Equal Housing Opportunity

brightplace is committed to equal housing opportunity. Our platform is designed from the ground up to comply with the Fair Housing Act and all applicable state and local fair housing laws.

Last updated: October 2026

What is the Fair Housing Act?

The Fair Housing Act (42 U.S.C. § 3601 et seq.) prohibits discrimination in the sale, rental, and financing of housing based on race, color, national origin, religion, sex, familial status, and disability. Many states and cities extend these protections further — for example, to source of income, sexual orientation, or age.

The law applies to landlords, real estate agents, lenders, and any platform that facilitates the search for housing. That includes brightplace's platform surfaces: the search experience on brightplace.ai, brightplace Connect, and brightplace Direct community pages hosted on brightplace's domain on behalf of apartment operators.

How brightplace complies

brightplace is built on a simple principle: search results are determined entirely by objective property criteria — price, size, location, amenities, and availability. We never factor demographic characteristics of residents, neighborhoods, or buyers/renters into rankings or recommendations.

Our AI is designed to help you find the right home for your needs without steering you toward or away from any area based on who lives there. Every guardrail in our system is reviewed against HUD guidelines and updated as regulations evolve.

Operator standards

Operators who use brightplace Direct have additionally entered into a commercial agreement that expressly requires Fair Housing compliance as a contractual obligation.

What you can search for

You are welcome to narrow your search using any objective property or lifestyle criteria, including:

  • Price, rent range, or budget
  • Number of bedrooms, bathrooms, or square footage
  • Pet policy (dogs, cats, breed restrictions)
  • Parking — garage, covered, or street
  • Building amenities (gym, pool, doorman, package lockers)
  • Commute time to a workplace or transit stop
  • Walk, bike, and transit scores
  • School district or proximity to specific schools
  • 55+ / HOPA-qualified communities
  • Accessibility features (step-free entry, wide doorways, roll-in showers)
  • Lease terms and move-in date

What we cannot help with

To protect you, other renters, and our community, brightplace will not respond to requests that seek information about:

  • The race, ethnicity, religion, or national origin of residents or neighbors
  • The age or generational makeup of a building's tenants
  • Neighborhood safety ratings that serve as proxies for protected-class demographics
  • Filtering housing based on familial status (e.g., "no kids," "adults only")
  • Steering away from areas with Section 8 voucher holders or subsidized housing
  • Any other criterion that creates a disparate impact on a protected class

If a query touches these areas, our AI will decline and suggest compliant alternatives. This is intentional — not a bug.

Filing a fair housing complaint

If you believe you have experienced housing discrimination — on brightplace or anywhere else — you have the right to file a complaint. Resources include:

HUD Office of Fair Housing and Equal Opportunity →National Fair Housing Alliance →Your state or local fair housing agency →

Contact us

Questions about our fair housing practices? Reach us at support@brightplace.ai. We take every inquiry seriously and will respond within two business days.