DeSales Flats Apartments

DeSales Flats offers a well-maintained apartment community with responsive staff and maintenance teams, located in a walkable neighborhood close to restaurants, shops, and downtown. Residents consistently praise the amenities, spacious units, and professional service, though some note concerns about rent increases, noise from street-facing units, and occasional security or maintenance responsiveness issues. Overall, the property delivers good value for most residents, with strong community management offsetting minor operational challenges.

DeSales Flats offers an exceptional location in East Walnut Hills with walkable access to restaurants, bars, shops, and breweries, plus convenient proximity to downtown Cincinnati (5-7 minutes), hospitals, and universities. Residents consistently praise the gated parking lot, responsive staff, and well-maintained amenities including pool, fitness center, and clubhouse. Some residents report concerns about package theft, occasional maintenance delays, and construction disruption from nearby development, though most describe the neighborhood as safe and continuously improving.

Management and maintenance staff are consistently praised for responsiveness, friendliness, and prompt service. The office team is noted as helpful and accommodating with leasing and administrative matters. Most residents report positive experiences with staff availability and problem-solving, though a minority experienced delayed maintenance responses and administrative delays with security deposit documentation.

DeSales Flats offers well-maintained amenities including a pool, fitness center, gym, clubhouse, dog park, and gated parking that residents consistently praise. Staff responsiveness to maintenance requests and amenity upkeep is a strong point, though some residents report occasional issues with parking gate functionality and package theft. The property's location near walkable dining, shopping, and downtown access is frequently highlighted as a key advantage.

Maintenance staff are generally responsive and friendly, with most residents reporting prompt repair service and positive interactions. However, some residents experienced delays in work order completion and issues that went unresolved during their tenancy, with one report suggesting potential understaffing. Response times and follow-through appear inconsistent across different time periods and resident experiences.

The building features clean, updated apartments with modern finishes and good amenities including a pool and fitness center. However, residents report recurring issues with security infrastructure—particularly a frequently malfunctioning parking gate—that correlate with package theft and vehicle break-ins. Maintenance responsiveness has been inconsistent, with some residents experiencing prompt repairs while others report delayed or incomplete work. Noise insulation is generally adequate, though some sound transmission through doors has been noted.