4BR/4BA – UPGRADE FURNISHED Floor Plan at Copper Beech

Most residents report positive experiences with leasing and management staff, citing friendly, responsive, and helpful service during tours and the application process. However, a minority of residents experienced significant communication challenges, including difficulty reaching management, unresponsive email and phone contact, and unclear policy communication during leasing. Maintenance response times are generally praised as quick, though some residents reported unresolved maintenance issues and service gaps.

Maintenance response times are generally prompt, with most requests completed within 24 hours to one business day. The maintenance team is frequently described as professional, efficient, and communicative. However, some residents report concerns about notification procedures for access to units and follow-through on certain repair requests, including amenity maintenance.

Residents report strong satisfaction with the gym facility and maintenance responsiveness, with most requests completed within 2–3 days. Common concerns include inconsistent upkeep of shared spaces—particularly gym cleanliness and full garbage receptacles in common areas—and fees for amenities including a non-functional hot tub. Parking lot and sidewalk maintenance are generally well-maintained.

Residents report significant concerns with building maintenance responsiveness and unit condition at move-in. Maintenance requests, including urgent issues like AC replacement, experience extended delays. Units have been reported as uncleaned upon move-in, and amenities such as hot tubs are reported as non-functional while still charged as part of fees.

This property offers convenient amenities and utilities bundled into rent, with included internet and Canvas-managed water and electric services accessible through the resident portal. The location features well-maintained parking and sidewalks, and residents appreciate proximity to on-site amenities including a gym and game room. The spacious townhouse layout with individual bathrooms and closets supports the overall convenience of the living arrangement.