Unit 5104-4 at Haven Racine Apartments

Management responsiveness is a significant concern, with multiple residents reporting delayed or absent communication regarding lease inquiries, maintenance requests, and security deposit refunds—some waiting weeks to months without replies. While maintenance staff are noted as efficient and timely, and grounds upkeep is well-maintained, the property management office struggles with follow-through on resident communications and administrative matters. Experiences vary considerably, with some residents reporting positive interactions while others describe consistent unresponsiveness and lack of accountability.

Maintenance experiences at this property vary significantly. One resident reported multiple unresolved work orders for a patio door leak despite four requests, citing slow response and follow-through issues. Another resident praised maintenance as extremely efficient and timely. Communication and responsiveness appear to be inconsistent factors in maintenance service delivery.

This property shows significant maintenance and upkeep concerns, with reported unresolved issues including a persistent patio door leak despite multiple maintenance requests. Residents report incomplete renovations and limited shared amenities, including a single washer/dryer unit for the building with per-use fees. Management responsiveness to maintenance and resident concerns appears to be a notable issue.