Unit 210 at Kelly Anne

Management experiences are mixed. Most residents report positive interactions with office staff and describe them as helpful and responsive to maintenance issues, typically resolved within 3 business days. However, some residents report communication challenges, unresponsiveness to calls and emails, and concerns about security deposit handling. Common concerns include package theft at the building entrance and inconsistent common area upkeep.

The property offers strong location convenience with proximity to the University of Washington, Burke-Gilman Trail, Lake Union, and multiple bus lines serving Seattle neighborhoods. Parking is available in an on-site garage, though space is limited. The building is older but maintained at an affordable price point, though rents have increased annually.

Residents report positive interactions with on-site staff and management in some cases, though experiences vary. Common concerns include inconsistent common-area upkeep (stairs, hallways), package security issues with items left at entrances and subsequently damaged or missing, and optional parking available at additional monthly cost. The property's location near transit and local amenities is noted as a positive feature.

Residents report that building upkeep has become inconsistent since recent property management changes, with common areas like stairs and hallways occasionally appearing unvacuumed and disheveled. The property is aging but functional, and location near the university and local amenities is a notable advantage. Common area maintenance and cleanliness appear to be areas where attention could be improved.

Residents report significant challenges with maintenance responsiveness and communication. Management does not consistently respond to calls or emails regarding repair requests and other property matters. While the building itself is noted as well-maintained, follow-through on maintenance issues and administrative requests appears inconsistent.