ReNew Marina Shores

Renew Marina Shores offers an excellent location near the beach and First Landing State Park with responsive maintenance staff, but residents report persistent issues with pest infestations, aging infrastructure, frequent elevator outages, and high rental costs relative to unit condition. While some residents praise the community and staff friendliness, negative reviews consistently cite cockroach problems, mold, water damage, and inadequate management communication, particularly regarding maintenance delays and fee transparency.

Management responsiveness and communication have improved significantly under newer leadership, with residents praising faster maintenance response times and better coordination. However, persistent concerns remain regarding office accessibility, billing clarity, pest control effectiveness, and policy enforcement consistency. The maintenance team is consistently highlighted as a strong asset, while office staff availability and communication gaps continue to frustrate some residents.

The property's location near the beach, restaurants, grocery stores, and First Landing State Park is consistently praised as a major draw, with most residents highlighting walkability and proximity to amenities. However, this location advantage is frequently offset by maintenance and grounds-keeping concerns, including trash compactor issues, elevator breakdowns, and general property upkeep. Staff responsiveness has improved under newer management, though some residents report ongoing issues with plumbing, appliances, and pest control that detract from the otherwise appealing neighborhood setting.

Maintenance response times are generally prompt, with most work orders addressed same-day or next-day, and staff are frequently praised for friendliness and professionalism. However, recurring issues include incomplete repairs, delayed resolution of major problems like HVAC and plumbing, and inconsistent follow-through on permanent fixes. Quality of workmanship varies, with some residents reporting poor renovation work, wall damage, and cosmetic issues left behind after repairs.

Building condition and maintenance are significant concerns, with recurring issues including frequent elevator breakdowns, persistent pest infestations (cockroaches and rodents), water damage and leaks, and inconsistent cleanliness of common areas. While maintenance staff generally respond promptly to requests, the underlying infrastructure appears aged and inadequately maintained, with many units showing poor renovation quality, paint defects, and worn finishes. Residents report ongoing problems with plumbing, HVAC systems, and appliances despite claimed updates.

Amenities include a pool, gym, dog parks, tennis courts, and outdoor recreation areas, though maintenance and upkeep vary significantly. Common issues include frequent trash compactor breakdowns, inconsistent pool hours, and aging gym equipment. Maintenance response times are generally quick when reported, but shared spaces and grounds require more consistent attention. Parking and elevator reliability are ongoing concerns affecting resident accessibility.