Broadstone on Trinity

Broadstone on Trinity offers a prime location near Trinity Trails and downtown Fort Worth amenities, with spacious units and responsive leasing and maintenance teams that residents consistently praise. The community features well-maintained grounds, diverse amenities including pools and gym, and staff known for professionalism and helpfulness. However, some residents report concerns about move-out billing practices, occasional maintenance delays, noise transfer between units, and recurring issues with fire alarm systems and common area upkeep.

The property's location is a major strength, with residents consistently praising proximity to the Trinity Trail, downtown Fort Worth, TCU, shops, and restaurants within walking distance. Parking is generally available and convenient, including covered options. However, some residents note drawbacks including railroad noise at night, heavy traffic during peak times, and ongoing construction in the surrounding area.

Management and leasing staff are consistently praised for responsiveness, professionalism, and helpfulness during the leasing and move-in process. However, move-out billing practices are a significant concern, with multiple residents reporting unexpected charges for carpet replacement, cleaning, and valet trash fees that lack clear documentation or justification. Maintenance staff are generally responsive and professional, though some residents report issues requiring follow-up visits. Communication during emergencies and weekend inquiries could be improved.

Maintenance staff are generally responsive and professional, with most residents reporting quick response times to work orders and skilled service delivery. However, recurring issues include incomplete repairs requiring follow-up visits, persistent problems like broken sprinkler systems and fire alarm beeping that remain unresolved for extended periods, and occasional gaps in communication between maintenance and leasing staff regarding urgent requests.

Residents praise the property's location near Trinity Trail, updated amenities including gym and pools, and responsive maintenance staff. However, common concerns include inconsistent upkeep of shared spaces (trash accumulation, broken outdoor furniture and grills), noise issues, and disputed move-out charges. Package delivery capacity and parking garage cleanliness are also noted as areas needing attention.

Building condition and maintenance receive mixed feedback. While some residents report well-maintained facilities and responsive maintenance staff, others cite significant issues including mold, dust accumulation on fire safety equipment, elevator malfunctions on upper floors, and poor noise insulation between units. Fire alarms trigger frequently with unclear causes. Move-out billing practices are a recurring concern, with residents reporting unexpected charges for carpet replacement and cleaning despite leaving units in good condition.