RELR

Eagles Landing offers an excellent location near UNT campus with affordable rent and convenient amenities, making it popular with students. However, the property experiences significant recurring issues including pest control problems, maintenance delays, and disputed move-out charges. Management responsiveness varies considerably by resident experience, with some reporting prompt service while others describe communication gaps and unresolved maintenance requests.

Management responsiveness and communication are highly polarized. Positive reviews highlight prompt issue resolution and helpful leasing support, while negative reviews cite unresponsive communication, high unexpected charges, and inconsistent service after lease signing. Recurring concerns include pest control issues, security deposit deductions, and maintenance fees for minor repairs. The property's location near campus is consistently noted as a key advantage.

The property's location is a standout feature, offering walkable access to campus, the nearby recreation center, and local entertainment venues like Fry Street, which appeals particularly to students. Residents consistently praise the convenience of avoiding campus parking permits and the short commute to classes. The proximity to campus and amenities makes this an attractive option for those prioritizing location accessibility.

Residents report persistent pest control issues, particularly roaches and mold, that management has struggled to resolve despite multiple service calls and complaints. Building finishes show signs of wear, with peeling cabinets, deteriorating caulk, and outdated conditions. Maintenance responsiveness and communication are inconsistent, with concerns raised about repair costs and security deposit deductions. One recent resident reported positive responsiveness to maintenance requests.

Maintenance response times vary, with some residents reporting prompt service for appliance repairs while others experienced delayed or unaddressed issues like water damage and pest control. Charges for maintenance work are a significant concern, with residents reporting unexpected fees for repairs and replacements, including high costs for minor appliance fixes. Communication about maintenance charges and move-out deductions appears inconsistent, with some residents reporting lack of clarity on billing and limited responsiveness to inquiries.

Residents appreciate the convenient location near campus and in-unit laundry, with generally prompt maintenance response. However, pest control and pool cleanliness are recurring concerns, and some residents report ongoing issues with roaches and mold despite treatment requests.