MAA Highland Ridge

Highland Ridge offers an affordable, quiet community with responsive maintenance and attentive staff, though some residents report concerns about rent increases, pest management consistency, and occasional maintenance delays. The property features well-maintained grounds, pet-friendly policies, smart home technology, and convenient location near Greenville and Greer, with most residents praising the leasing office and maintenance team's responsiveness.

Management and office staff receive consistently high praise for professionalism, responsiveness, and helpfulness with leasing and maintenance requests. The majority of residents report quick issue resolution, friendly communication, and transparent interactions with staff. A small number of residents cite concerns about rent increases, delayed maintenance responses, and billing practices, though these represent a minority of feedback.

Maintenance requests are consistently resolved quickly and professionally, with most issues addressed same-day or within a few days. Residents report that maintenance staff are responsive, respectful, and often upgrade replaced items to better quality. One older review noted a delayed AC replacement during summer, but current feedback indicates strong follow-through on repairs and proactive property upkeep.

The property offers a convenient location with proximity to shopping, downtown, and major highways, typically 5-15 minutes away. Residents consistently praise the accessible location as a key advantage, particularly for those seeking a balance between urban access and quieter residential surroundings. The neighborhood is generally described as quiet and safe, with nearby amenities supporting daily needs.

Residents consistently praise the property's amenities, including a well-maintained pool, dog park, and fitness center, along with responsive maintenance and staff support. Common strengths include convenient location, pet-friendly policies, and prompt issue resolution. Shared concerns center on fitness center upkeep (equipment cleanliness and trash removal) and common-area maintenance (dumpster overflow, dog waste on grounds, and laundry room equipment functionality).

Residents report significant concerns with building maintenance and upkeep, including delayed repairs to air conditioning units, non-functional laundry equipment, and pest management issues. Physical condition problems include uninsulated windows and doors allowing drafts, deteriorating finishes such as cabinet doors and tub damage, and inadequate communication regarding pest treatments affecting multiple units.