Fillmore Inn

Residents report significant challenges with this quad-style housing, where four individual rooms share a kitchen and bathroom. Common complaints include unresponsive management, deposit and billing disputes, thin walls with noise issues, and inconsistent maintenance. While some residents appreciate the affordable pricing and convenient location near campus and shopping, the majority express frustration with management practices, shared living conditions, and difficulty resolving disputes.

Management responsiveness and communication are inconsistent, with some residents reporting helpful and friendly staff while others describe difficulty reaching the office and unresponsive handling of maintenance and billing issues. Billing practices are frequently disputed, including unexpected charges, unclear utility calculations, and contested deposit deductions. Staff availability is a recurring concern, with residents reporting the office is often unstaffed or slow to respond to phone and email inquiries. Policy enforcement and lease clarity issues appear in multiple reviews, with residents citing confusion over fees, move-in costs, and contract terms.

This property's primary strength is its convenient location near campus, grocery stores (Fred Meyer), and transit access, which residents consistently highlight as a key advantage. However, the location benefit is significantly offset by concerns about noise from thin walls, shared living spaces (quads rather than studios), and management responsiveness issues. Residents report challenges with shared amenity maintenance, parking logistics, and deposit handling practices.

Shared amenities and common spaces present significant maintenance and management challenges at this property. Residents report inconsistent upkeep of bathrooms, kitchens, and shared areas, along with slow management response times to maintenance requests and billing issues. The property lacks on-site laundry facilities, and noise from neighboring units and surrounding area is a recurring concern due to thin walls and the location near campus.

Residents report persistent issues with building quality, particularly thin walls that transmit neighbor noise and conversations. Shared kitchen and bathroom facilities require ongoing tenant maintenance, and cleanliness of common areas is inconsistently managed. Multiple reviews cite stained carpets, leaky fixtures, and general wear, along with concerns about heating efficiency and billing accuracy for utilities.

Residents report frequent maintenance interruptions affecting the property, including electrical and water system work. Heating system reliability has been a concern during winter months, with reports of heater failures.