Ashlar Flats

Ashlar Flats receives mixed reviews reflecting a property with strong management and staff responsiveness but concerns about rising costs and maintenance responsiveness. The leasing office and maintenance teams are frequently praised for professionalism and helpfulness, while the location near Sawmill Road and I-270 is consistently highlighted as a major advantage. However, residents report significant rent increases, additional fees (trash, sewer, community charges), and occasional delays in addressing maintenance issues, particularly HVAC repairs.

Management and office staff receive consistently high praise for professionalism, responsiveness, and genuine care for residents. Maintenance teams are generally responsive and helpful. However, some residents report concerns about rent increases, additional fees (water, garbage, common area charges), and variable maintenance response times for non-emergency repairs. Communication about lease renewals and policy changes has been inconsistent for some residents.

Maintenance responsiveness varies significantly, with many residents reporting prompt, friendly service and successful repairs, while others experienced multi-day delays or incomplete work on critical systems like HVAC and plumbing. Response times for non-emergency repairs range from same-day to several months, with air conditioning repairs particularly subject to temperature-threshold policies that some residents found inadequate. Staff professionalism is consistently praised, though follow-through on complex repairs and emergency protocols remain inconsistent.

Ashlar Flats offers excellent location convenience with proximity to Sawmill Road, I-270, and nearby retail including Kroger, Walmart, and restaurants within walking distance. The property provides easy commute access and is near schools, parks, and entertainment venues. Residents consistently praise the walkable neighborhood, quiet community atmosphere, and ample parking, though some note the lack of garage options and occasional security concerns related to the broader Dublin area.

Residents appreciate the property's location near Sawmill Road, walkable amenities, and responsive maintenance staff. Amenities are minimal compared to newer complexes, with the pool requiring upkeep and no in-unit laundry or gym. Parking is adequate with carports rather than garages, and grounds maintenance is generally well-kept, though some residents report issues with trash overflow and drainage in certain areas.

Building quality varies significantly across units, with ongoing concerns about noise insulation, window seals, and maintenance responsiveness. While some residents report clean, well-maintained spaces and responsive staff, others document substantial issues including water damage, drafty windows, thin walls, and incomplete renovations. Recent renovations have been inconsistent, with some units receiving updated appliances and finishes while others remain outdated.