705 Olive Street (Hotel Saint Louis)

Hotel Saint Louis offers spacious, well-appointed rooms with distinctive modern amenities in a prime downtown location near major attractions. Staff service is frequently praised as friendly and attentive, though experiences vary; the property excels in hospitality but faces recurring challenges with room maintenance, cleanliness consistency, and communication responsiveness. The surrounding neighborhood presents safety and aesthetic concerns due to abandoned buildings and limited foot traffic, which some guests find limiting despite the hotel's interior appeal.

Management responsiveness and customer service handling are inconsistent across the property. While some guests report professional, attentive staff who handle complex situations well, others experienced delayed responses to billing issues, inflexible problem-solving at checkout, and dismissive handling of guest concerns. Communication gaps and inconsistent service standards appear to affect guest satisfaction more than isolated incidents.

The property offers a central downtown location with walkability to attractions, restaurants, and sports venues, which most residents appreciate. Valet parking is available but can experience delays; self-parking pricing may differ from online listings. The surrounding neighborhood has limited late-night dining options and some residents noted concerns about the area's condition and safety, particularly after dark.

Residents consistently praise the property's well-maintained amenities, including a fitness center, heated pool, and stylish rooms with quality furnishings. Parking options include both complimentary weekend parking and paid valet service ($50). The fitness center is noted as well-equipped, though compact, and the pool is highlighted as a key amenity, though weekend availability may be limited during special events. Staff responsiveness and maintenance upkeep are frequently mentioned as strengths.