ReNew

ReNew Nottingham receives overwhelmingly positive feedback, with 196 of 219 reviews rating the property favorably. Residents consistently praise the leasing office staff for professionalism, patience, and responsiveness during the application and move-in process. Maintenance teams are frequently commended for quick response times and thorough work. However, a small but significant group of residents report ongoing challenges with pest control (rodents and insects), delayed maintenance responses for critical issues like HVAC failures, and concerns about property condition and fees.

Leasing office staff receive consistently positive feedback for professionalism, friendliness, and responsiveness during the application and move-in process. However, residents report significant concerns about management responsiveness to maintenance requests, billing clarity, and communication follow-through on non-emergency issues. Negative experiences center on delayed maintenance responses, unclear fee policies, and inconsistent service quality.

Maintenance response quality is highly variable. Most residents report positive experiences with responsive, professional technicians who complete repairs efficiently and communicate clearly. However, a significant minority describe chronic unresponsiveness to work orders, incomplete repairs, and unresolved issues persisting for months—particularly with HVAC, plumbing, and water damage emergencies.

Residents report mixed experiences with amenities and shared spaces. Positive feedback highlights spacious units, quiet environment, and helpful staff assistance with package retrieval. However, laundry facilities present recurring concerns: machines leak water, rooms show signs of wear with cigarette burns and mold odor, and per-load costs ($5) are noted as a drawback. Common-area maintenance issues include delayed snow removal, trash overflow, and package security concerns.

The building experiences persistent maintenance challenges, particularly with pest control, HVAC systems, and structural repairs. While management attempts to address issues through professional services, residents report slow response times and incomplete resolutions. Common concerns include water damage, unsealed utility gaps, and delayed repairs despite multiple requests.

The property is conveniently located near markets, shopping, and entertainment venues. However, the neighborhood has documented safety concerns that significantly impact resident comfort and willingness to stay. Location convenience is offset by crime-related issues in the surrounding area.