Clearbrook Apartments

Century Clearbrook residents consistently praise the maintenance team's responsiveness and professionalism, with most reporting quick service and friendly staff. Office and management teams are frequently noted as helpful and accommodating. However, concerns about parking availability, aging appliances, mandatory fees (valet trash and cable), sound insulation between units, and rent increases are recurring issues that detract from the overall experience.

Management and office staff receive consistently high marks for responsiveness, professionalism, and helpfulness across most reviews. Maintenance teams are frequently praised for quick response times and courteous service. However, a minority of residents report unresponsiveness to maintenance issues, office accessibility problems, and concerns about management changes affecting service quality.

The maintenance team is consistently praised for prompt, professional, and courteous service across the majority of reviews. Work requests are reported as easy to submit with fast response times, often same-day or within hours. Staff are described as friendly, efficient, and thorough in addressing repairs ranging from appliances to HVAC systems. One resident reported ongoing issues with repeated temporary repairs rather than replacements and unresolved electrical concerns.

Residents consistently praise the property's amenities, including the pool, fitness center, and in-unit washer/dryer, along with well-maintained grounds and responsive maintenance staff. Common concerns include parking availability and allocation, elevated utility costs (particularly water), and occasional common-area cleanliness issues. Rent increases at renewal and additional fees are frequently cited as drawbacks despite the property's upscale positioning.

The property benefits from a convenient Frederick location with quick access to highways, shopping, and regional destinations like D.C. and Baltimore. Most residents report reliable parking availability and appreciate the proximity to amenities, though one review raises concerns about parking allocation, visitor compliance, and traffic management across the shared community spaces.

Reviews reflect contrasting experiences with building cleanliness and maintenance. One review highlights responsive maintenance staff, regular power washing, weekly landscaping, and consistent hallway cleaning with pleasant odors. Another review reports significant cleanliness concerns, including trash accumulation in common areas, stairwells, and hallways. Noise transmission between units is noted as a limitation in the building's sound insulation.