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The property receives overwhelmingly positive feedback, with 166 of 178 reviews rating it 5 stars. Office staff are consistently praised for responsiveness, professionalism, and helpfulness across applications, move-ins, work orders, and contract renewals. However, a small but vocal group of residents report significant concerns about maintenance responsiveness, facility upkeep (gym equipment, pool access), cleanliness issues, and mandatory internet fees, which detract from the overall experience.

Office staff receive consistent praise for helpfulness, professionalism, and responsiveness to resident concerns. However, some residents report difficulty accessing management and cite unresolved maintenance issues, including delayed responses to work orders and property upkeep concerns. Communication and follow-up on maintenance requests appear inconsistent across the property.

Maintenance responsiveness is inconsistent across the property. While some residents report positive experiences with timely repairs and helpful staff coordination, others describe unresolved work orders, delayed responses to issues like leaks and water damage, and concerns about maintenance access procedures. Mold and water damage issues have been reported as unaddressed over extended periods.

Residents report significant maintenance concerns with gym equipment, noting that machines are in poor condition and lack regular upkeep. The pool is reported as rarely or never being opened for resident use. Maintenance requests for appliances and amenities appear to experience delays in completion.

This review describes significant maintenance issues, including mold resulting from an apartment flood that persisted for months despite repair requests. The resident reports that management addressed the mold by painting over it rather than resolving the underlying water damage. The review also indicates a pattern of unresolved maintenance requests over a three-year occupancy period.