The Hills at Capital City

The Hills at Capital City delivers an exceptional resident experience with consistently responsive maintenance, professional and welcoming office staff, and well-maintained facilities. Residents praise the quick resolution of maintenance requests, spacious apartments, diverse amenities, and strong sense of community fostered through regular events and activities. One isolated move-out billing dispute highlights the importance of clear communication during account transitions, though the overwhelming majority of feedback reflects high satisfaction with property management and service quality.

Management and office staff consistently receive praise for professionalism, responsiveness, and genuine care for residents throughout the leasing, move-in, and ongoing residency experience. Maintenance requests are handled promptly and efficiently, often completed same-day. One resident reported significant communication failures during move-out billing and collections processes, including unresponsiveness to formal disputes and lack of written follow-up.

Maintenance requests are consistently resolved quickly, typically within 24 hours or same-day for urgent issues. The maintenance team demonstrates professionalism, attentiveness, and proactive problem-solving, often identifying and addressing issues beyond the scope of submitted work orders. Staff approach repairs with courtesy and respect for resident spaces, and management coordinates efficiently with maintenance to ensure timely service.

Residents consistently praise the property's comprehensive amenities, including a well-maintained pool, equipped gym, basketball court, pickleball court, and recreational facilities like grills and pool tables. Maintenance requests are handled promptly and efficiently, with staff noted for responsiveness and professionalism. The grounds are well-kept, the location is convenient to shopping and services, and community events are regularly organized to foster resident connection.

Residents consistently praise the property's convenient location in East Tallahassee with proximity to shopping, dining, medical facilities, and major highways. The complex offers excellent accessibility to nearby amenities including Publix, Target, Walmart, hospitals, and restaurants. Nearby recreational areas and the gated community's walkable grounds add to the location appeal. Food truck events and community programming further enhance the convenience and lifestyle appeal of the location.

Residents consistently report the building is well-maintained and clean, with apartments in good condition upon move-in. Maintenance requests are addressed promptly, often within the same day, and staff handle repairs efficiently and respectfully. The property demonstrates proactive upkeep, including preventative pest control and regular amenity maintenance.