1177 Market

Residents consistently praise the leasing and maintenance staff for exceptional service, with particular recognition for responsiveness, professionalism, and problem-solving. The property itself features well-maintained units, spacious amenities, and convenient location near transit. However, a small number of residents report communication gaps, inconsistent office availability, and concerns about package security and fee transparency.

Management responsiveness and communication are inconsistent, with significant concerns about office accessibility, package security, and staff professionalism. While several leasing and maintenance staff members receive consistent praise for helpfulness and responsiveness, negative reviews frequently cite dismissive attitudes, difficulty reaching management, and unresolved issues. Positive experiences highlight the importance of individual staff members who provide clear communication and prompt service.

Maintenance service is highly responsive and professional, with technicians consistently addressing requests promptly and completing repairs efficiently. Residents report positive experiences with plumbing, appliance, electrical, and general repairs, with staff demonstrating clear communication and respectful conduct. One review noted a prolonged dishwasher repair issue spanning two months, representing an outlier among the overwhelmingly positive feedback.

The property features well-maintained, spacious units and extensive amenities including a fitness center, rooftop lounge with city views, and convenient transit access. However, residents report recurring concerns about package security and theft, inconsistent staff responsiveness, and communication gaps between management and residents. Positive experiences highlight the building's design quality and maintenance, while negative feedback centers on office staff accessibility and accountability for package handling.

Reviews reveal a divided experience: positive feedback centers on staff professionalism during leasing and move-in, with residents noting clean, well-maintained apartments and helpful service. However, negative reviews highlight significant concerns about building cleanliness in common areas (lobby, elevators, garage), maintenance responsiveness, and security issues including package theft. The property's condition appears inconsistent between residential units and shared spaces.

Residents praise the building location and apartment quality, but report significant management responsiveness issues that negatively impact their living experience. Common concerns include slow maintenance response times, difficulty obtaining timely administrative support, and unresolved security issues such as package theft with limited accountability.