Taylor 28

Taylor 28 offers a prime downtown location with spacious, well-maintained units and a responsive maintenance team that consistently addresses work orders promptly. However, the property faces significant challenges with security concerns including car break-ins, package theft, and elevator outages, alongside recurring complaints about move-out fees, management responsiveness, and communication gaps. While maintenance staff receive consistent praise, management and leasing office performance vary, with some residents reporting helpful interactions and others citing unresponsiveness and disputed charges.

Management responsiveness and communication are inconsistent, with recent positive feedback about helpful staff contrasting sharply with longstanding complaints about unresponsiveness, billing disputes, and move-out fees. Maintenance staff consistently receive praise for prompt service, while leasing and office staff experiences vary widely. Key concerns include high move-out charges, slow response to inquiries, and lack of follow-up on reported issues.

The maintenance team receives consistently high praise for responsive, prompt service with most work orders addressed within 24 hours. Residents report professional, courteous staff who complete repairs efficiently and thoroughly. However, common area repairs such as elevators and entry doors occasionally experience longer delays, and some residents report unresolved issues with extended downtime.

The property offers strong walkability and proximity to downtown Seattle, Space Needle, and transit options, making it convenient for residents without cars. However, security concerns—particularly vehicle break-ins in the parking garage and package theft—are persistent issues that significantly impact resident satisfaction. Location benefits are offset by downtown area safety concerns, noise from traffic and transit, and high costs relative to amenities and neighborhood conditions.

Residents report significant building quality concerns, particularly with elevator reliability and noise insulation. Elevators have experienced extended outages lasting weeks, and sound transmission between units is a recurring issue, with residents hearing neighbors' activities clearly. While some units feature desirable finishes and views, maintenance responsiveness varies, and common areas require attention to cleanliness and upkeep.

This property offers a convenient downtown location with some renovated units and helpful management responsiveness to maintenance requests. However, residents consistently report significant security concerns including frequent car break-ins in the parking garage and package theft from common areas. Additional concerns include noise transmission between units, gym upkeep issues, and limited on-site management availability.