Summit Crest Apartments

All seven reviews report significant operational and maintenance issues at this property. Recurring problems include chronic hot water failures, slow maintenance response times (3-6 weeks), poor communication from management, building condition concerns (thin walls, electrical deficiencies, pest issues), and unresolved infrastructure problems. Residents report difficulty reaching management and describe the overall experience as frustrating and below standard for the rent charged.

Residents report significant challenges with management responsiveness and communication, including difficulty reaching staff by phone, slow response to maintenance requests (3-6 weeks reported), and unresolved issues handled primarily through email. Common complaints include unaddressed building maintenance problems such as hot water outages, drainage issues, and pest concerns, along with disputes over parking enforcement and move-out fees that residents feel are applied inconsistently.

Residents report significant building maintenance and condition issues, including persistent problems with hot water supply, heating systems, and structural concerns like ceiling leaks. Noise insulation is inadequate, with thin walls allowing neighbors' sounds to transmit clearly. Common complaints include poor upkeep of shared spaces, limited electrical outlets, peeling paint and finishes, and slow maintenance response times.

Maintenance response times are significantly delayed, with residents reporting 3–6 week waits for repairs and ongoing issues left unresolved for months. Critical building systems including hot water, heating, and plumbing have experienced repeated failures with slow or inadequate follow-up. Multiple residents document unaddressed structural and environmental concerns, including water damage, leaks, and pest issues, alongside poor communication from management regarding work order status and resolution.

Laundry facilities are limited, with only one washer and dryer available for the building, resulting in extended wait times for residents. Common areas including hallways and stairwells require ongoing maintenance attention. The property has historic features and competitive pricing, though some residents report concerns about noise levels and air quality management in shared spaces.