Roycroft

Residents report persistent maintenance issues including pest infestations, mold, water shutoffs, and non-functional utilities that remain unresolved despite repeated requests. Communication from management is described as unresponsive, and rent increases have been implemented without addressing outstanding service concerns. Building infrastructure problems—including a frequently malfunctioning gate, lack of kitchen and bathroom ventilation, and deteriorating unit conditions—appear widespread across the property.

Residents report significant challenges with management responsiveness and communication. Multiple maintenance issues—including pest infestations, mold, plumbing problems, and broken building systems—have gone unaddressed despite repeated resident requests. Management stopped responding to tenant concerns and proceeded with rent increases despite outstanding service and habitability issues.

Residents report unresolved maintenance issues including ceiling leaks, plumbing problems, and lack of ventilation that persist despite work orders. Management response to maintenance requests has been slow or unresponsive, with issues remaining unfixed over extended periods. Water shutoffs due to building-wide pipe issues have occurred with limited notice.

Residents report significant building maintenance and condition issues, including pest infestations, mold, and recurring infrastructure failures such as broken gates and water shutoffs. Multiple essential systems and fixtures require repair or replacement, and residents indicate that management communication and responsiveness to maintenance requests have been inadequate.