Chelsea Square Apartments

Chelsea Square offers a prime downtown Redmond location with convenient walkability to shops, restaurants, and transit, spacious units with high ceilings, and generally responsive maintenance service. However, the property is aging with documented issues including poor insulation, sound transmission between units, mold, and water damage; residents report significant annual rent increases and additional fees that substantially raise total housing costs. Management responsiveness varies, and the complex is scheduled for demolition and redevelopment.

Management and leasing staff are consistently praised for responsiveness, friendliness, and professionalism, with most residents reporting quick service request resolution and helpful communication. However, some residents report billing policy concerns—including late fees, move-out charges, and annual rent increases—and occasional delays in service request completion. The office staff are generally available and accommodating, though a small number of recent reviews note inconsistent office accessibility.

Chelsea Square offers an exceptional downtown Redmond location with walkable access to transit, shopping, restaurants, and libraries, making it ideal for those seeking urban convenience. The property features spacious apartments with high ceilings and large windows, supported by responsive maintenance and friendly staff. However, residents should be aware that proximity to the transit center and fire station creates some noise exposure, and rent increases have been substantial over time.

Maintenance responsiveness varies significantly at this property. Most residents report prompt repairs completed within hours to a few days, with maintenance staff described as helpful and professional. However, some residents experienced delays of a week or longer for service requests, and older building issues including mold, water damage, and poor insulation require ongoing attention. Weekend and holiday maintenance availability appears limited.

Residents consistently praise the property's well-maintained amenities, responsive staff, and convenient location near transit and walkable services. The gym and pool are modest in size but functional; staff handle maintenance promptly and professionally. Common-area upkeep, including regular sidewalk and road cleaning, receives positive feedback. Some residents note the amenities are limited compared to the complex size, and a few mention facility age-related issues in older buildings.

Residents report generally well-maintained buildings with good sound insulation in most units, though some older sections experience noise transmission from neighbors and external sources like the adjacent fire station and transit center. Common strengths include spacious layouts, tall ceilings, large windows, and regular exterior upkeep with weekly sidewalk and road cleaning. Maintenance is typically responsive, though some units show age-related issues including drafts, mold, and water damage in older buildings slated for renovation.