Avignon Townhomes

Avignon Townhomes offers a desirable location near the Sammamish River Trail with spacious townhome layouts and responsive maintenance service that residents frequently praise. However, the community experiences significant challenges with application and fee practices, lease renewal terms, property condition issues, and inconsistent staff professionalism. Prospective residents should carefully review lease terms and fee structures before committing, as experiences vary widely between positive long-term residents and those frustrated by administrative and maintenance concerns.

Management and maintenance responsiveness are inconsistent across the property. While many residents report positive experiences with helpful leasing staff and prompt maintenance service, others describe slow response times, communication gaps, and billing issues. Common concerns include delayed maintenance requests, unanswered phone calls to the office, and policy enforcement inconsistencies, though several residents praise specific staff members for going above and beyond.

Maintenance service is highly responsive and efficient, with most requests addressed within 24-48 hours. The maintenance team is consistently praised for professionalism, friendliness, and quality workmanship across appliance repairs, plumbing, HVAC, and general maintenance issues. A small number of older reviews cite extended wait times and incomplete follow-up on repairs, though recent feedback indicates significant service improvements.

The property's location near downtown Redmond, the Sammamish River Trail, and nearby shopping and dining is consistently praised as a major strength, offering walkability and outdoor access while maintaining a quiet, family-friendly atmosphere. Residents appreciate the convenience of schools, grocery stores, restaurants, and entertainment within walking distance. However, some residents note that the premium rent reflects the location value, and a few report concerns about parking debris, trash management, and traffic-related issues in common areas.

Residents consistently praise the community's location near downtown Redmond and river trails, well-maintained grounds, and family-friendly amenities including the pool and clubhouse. The fitness room is noted as small but functional, and maintenance staff are generally responsive. However, some residents report inconsistent pool access hours and delays in addressing service requests, particularly regarding gym key fob distribution.

Residents report significant maintenance responsiveness issues, with service requests frequently taking weeks or months to resolve. Building condition concerns include uneven floors, rotting fences, peeling finishes, pest activity, and poor construction cleanup during renovations. Amenities are sometimes inaccessible, and garbage areas require more frequent attention. While the location near downtown Redmond is consistently praised, the physical condition and upkeep do not align with rental rates.