128 on State

128 on State offers a prime downtown Kirkland location with walkable access to restaurants, shops, and the waterfront, along with modern units and responsive maintenance service. However, residents report significant concerns about office communication and responsiveness, high monthly fees beyond rent, and recurring building infrastructure issues including elevator and garbage chute problems. Experience quality varies notably depending on management tenure, with recent reviews reflecting mixed satisfaction around staffing consistency and operational priorities.

Management responsiveness and communication have been inconsistent, with significant deterioration noted after a 2023 ownership change. While maintenance staff consistently receive praise for prompt and professional service, office staff availability and email response times remain problematic for many residents. Billing practices and move-out procedures lack transparency, and operational issues like elevator outages and garbage system failures persist with minimal resident communication.

The property's downtown Kirkland location is a major strength, with residents consistently praising walkable access to restaurants, grocery stores, parks, and the waterfront. Most residents appreciate the convenience for daily errands and outdoor recreation. However, some residents report concerns about street noise from busy State Street and high utility fees that offset the location benefits.

Amenities and shared spaces receive mixed feedback, with maintenance responsiveness consistently praised but building infrastructure and management communication frequently criticized. Residents highlight well-maintained fitness facilities, courtyard areas, and prompt repair service, though elevator malfunctions, parking garage issues, and cleanliness concerns recur across reviews. Monthly fees for amenities, utilities, and required services are viewed as high relative to the quality and availability of shared spaces.

Maintenance response is consistently fast and professional, with work orders typically completed within hours to one day. The maintenance team is frequently praised for being friendly, knowledgeable, and efficient in handling repairs ranging from appliance issues to structural problems. One negative review noted that despite staff changes, communication and responsiveness declined in other areas, though the maintenance team remained reliable throughout.

Building quality experiences are mixed, with significant noise and maintenance concerns reported by some residents, particularly regarding elevator reliability, sound insulation between units, and cleanliness of common areas. However, positive reviews highlight responsive maintenance staff and well-maintained facilities. Recurring issues include elevator downtime, thin floor construction allowing sound transfer, and garbage chute malfunctions, though some long-term residents report satisfaction with the property's condition and upkeep.