Sloan Clarendon

Modera Clarendon offers a modern apartment complex with strong location convenience, well-maintained facilities, and responsive maintenance service that most residents praise highly. Staff professionalism and friendliness are consistently highlighted as a key strength, though recent management transitions have created service disruptions for some residents. Noise concerns related to specific unit locations—particularly near the gym, trash loading area, and upper-floor footsteps—are the primary recurring complaints that may significantly impact quality of life depending on unit placement.

Management and leasing staff are consistently praised for friendliness, professionalism, and responsiveness to resident needs, with particular strength in the leasing and move-in process. Routine maintenance requests are typically handled promptly, and the management team communicates effectively with residents. A recent management transition created temporary service disruptions including delayed maintenance response and staffing changes, though the property appears to be stabilizing.

Residents consistently praise the building's amenities, including a well-maintained gym, co-working spaces, bike parking, and outdoor features like grills and fire pits. Maintenance and package delivery services are noted as responsive and reliable. However, parking is limited and costly at $225/month, amenities are considered average for the area, and trash pickup noise in early mornings affects units near the loading dock. Recent management transition has raised concerns about service responsiveness and staff continuity.

The property offers excellent location convenience with proximity to two metro stations (7-minute walk to Clarendon), walkable access to grocery stores and restaurants, and nearby shopping options including Giant, Trader Joe's, and Whole Foods. Residents appreciate the modern building design and in-building amenities like the lobby market and co-working spaces. Street noise from the busy road is a consideration, and parking is available at $225/month with per-bedroom limits.

Most residents report the building is well-maintained with responsive maintenance staff and good noise insulation between units. Common areas and finishes are generally well-kept, though some residents note street noise exposure and limited natural light in certain units. Routine upkeep including window cleaning, garage maintenance, and pest control is consistently handled.

Maintenance response times and service quality have changed significantly following a recent management transition. Previously, routine maintenance including repairs, window cleanings, and garage upkeep was handled promptly, with work orders typically completed within days. Current residents report delayed response on repair requests and concerns about staff familiarity with property systems and procedures.