Lexington Park

Lexington Park Apartments receives predominantly positive feedback, with residents praising the property's cleanliness, spacious remodeled units, convenient location near schools and shopping, and responsive maintenance. Management quality varies significantly by tenure; recent and current staff are frequently commended for attentiveness and customer service, while some residents report past management changes brought communication challenges, fee disputes, and maintenance delays. Common concerns include occasional unit issues post-renovation, payment processing errors, and amenity pricing not clearly disclosed upfront.

Management responsiveness and professionalism vary significantly at this property. Recent positive reviews highlight attentive, helpful staff who handle leasing and resident concerns efficiently, while older negative reviews cite communication difficulties, high fees, and inconsistent policy enforcement. Billing practices and move-out charges have been sources of frustration for some residents, though current management appears more accessible and service-oriented.

Maintenance responsiveness is inconsistent, with some residents reporting quick and thorough repairs while others experienced delays and incomplete work following renovations. Common issues include plumbing problems, HVAC failures, and appliance malfunctions. Work order follow-through appears to depend heavily on individual staff availability rather than systematic team coverage.

Residents highlight the property's convenient location with walkable access to nearby amenities including schools and shopping. The neighborhood is characterized as peaceful and quiet, making it an attractive choice for those prioritizing location convenience and community atmosphere.

Residents report mixed experiences with amenities and management responsiveness. The clubhouse is advertised as an amenity but carries a $400 rental fee for residents. Communication accessibility has been inconsistent, with some residents experiencing difficulty reaching the office via email or phone during certain periods. Maintenance and property management staff have been noted as responsive and helpful by some residents.

This review describes significant building maintenance issues including mold on walls, water damage causing floor bubbling, and a non-functional smoke extractor that was charged but never installed. The resident also reports security concerns including package theft, break-ins to balconies, and vehicle vandalism, along with disputes over move-out charges and carpet replacement that was promised but not completed.