Foothill Terrace

Resident experiences at this property are mixed, with strong positive feedback about responsive maintenance and professional management contrasting sharply with concerns about security, deposit practices, and unit condition. Many residents praise quick maintenance response times and courteous staff, while others report issues with parking security, laundry equipment reliability, and significant deductions from security deposits. The property's convenient location near the University of Utah is consistently valued, though some residents note ongoing construction and maintenance challenges.

Management responsiveness and professionalism vary significantly across resident experiences. Recent reviews highlight positive interactions with leasing and management staff who respond promptly and handle issues professionally, while older reviews document persistent concerns about slow maintenance response times, difficulty reaching management, and deposit deduction practices. Communication accessibility and maintenance request turnaround appear to be areas where performance has improved, though some residents report ongoing challenges with property upkeep coordination.

Maintenance response times vary significantly across resident experiences. While some residents report quick repairs completed within one to two days, others describe extended delays of weeks for basic fixes like faucet repairs. Maintenance staff professionalism is generally praised when work is completed, though follow-through and communication about maintenance scheduling remain inconsistent concerns.

The building shows significant deferred maintenance and structural concerns, with residents reporting outdated finishes, poor noise insulation between units, and inconsistent upkeep of common areas. Parking facilities have experienced safety and structural issues, while laundry facilities and heating systems require frequent repair. Maintenance response times vary, though some residents report quick service; however, solutions sometimes address symptoms rather than root causes.

The property benefits from a convenient location near the University of Utah and downtown with good walkability to grocery stores and restaurants, plus reasonable pricing for the area. Residents appreciate the quiet neighborhood despite proximity to Foothill Drive and value covered parking. However, location convenience is offset by ongoing concerns about parking garage conditions, break-ins, and limited security in common areas.

Amenities and shared spaces at this property show mixed conditions. Covered parking is available but the parking garage has experienced structural issues and break-ins; winter snow removal is delayed. Laundry facilities are frequently out of service and poorly maintained. The pool has been non-functional for an extended period. Package security is notably strong, with low theft rates reported.