Cherry Creek Apartments

Cherry Creek Apartments receives consistently positive feedback for responsive management, friendly staff, and well-maintained grounds, though some residents report concerns about maintenance delays, pest issues, and additional fees. The leasing office staff are frequently praised for their professionalism and helpfulness, while maintenance response times are generally quick. Common issues include air conditioning problems, box elder bugs, and concerns about pricing relative to unit condition and amenities.

Management and office staff receive consistent praise for responsiveness, professionalism, and helpfulness with leasing, maintenance requests, and resident concerns. Staff typically address work orders quickly and follow up to ensure satisfaction. A small number of residents report billing disputes and policy enforcement concerns, though these appear isolated compared to the broader positive feedback on staff accessibility and service quality.

Maintenance response times are generally quick, with most residents reporting efficient work order completion and follow-up communication. However, occasional delays occur—one resident reported a three-week wait for a kitchen light repair. HVAC issues, including noise and performance problems, appear in multiple reviews as unresolved concerns. Overall, maintenance staff are described as friendly and professional, though workload capacity may be stretched.

The property maintains well-kept common areas including a pool, fitness room, and grounds that residents generally appreciate. Management and maintenance staff are frequently noted as responsive and helpful. However, parking limitations, occasional amenity downtime (gym closures, hot tub issues), and trash management concerns have been reported by some residents.

Building quality experiences vary significantly at this property. Positive reviews highlight well-maintained common spaces, responsive maintenance staff, and cleanliness in some areas. However, negative reviews report persistent issues including inadequate HVAC maintenance, pest infestations (spiders and box elder bugs), significant noise transmission between units and from external sources, and wear on interior finishes. Amenities like the hot tub have experienced extended downtime.

Residents consistently praise the property's location for convenient freeway access via Riverdale Road and proximity to nearby stores and restaurants. The area is described as peaceful and well-suited for commuting, with easy navigation around the neighborhood. The location offers good balance between accessibility to regional transit corridors and a calm residential setting.