Oxly

Oxly Apartments offers a convenient location near UTSA and shopping, with spacious units and responsive maintenance that typically addresses requests promptly. The leasing and management office staff are frequently praised for professionalism and helpfulness. However, the property faces recurring concerns about vehicle break-ins, pet waste in common areas, hallway cleanliness, and pest control that detract from the overall experience for many residents.

Management and leasing staff responsiveness is a strong point, with most residents praising quick communication and helpful service from office personnel. Maintenance requests are typically handled promptly, often same-day. However, some residents report inconsistent service quality depending on staff member, and isolated concerns about billing accuracy and property maintenance (common areas, pet waste management) have been noted.

The maintenance team is highly responsive and efficient, with most residents reporting quick resolution of repair requests including HVAC, plumbing, and appliance issues. Staff are consistently described as friendly, professional, and thorough in their work. However, one resident reported significant delays in addressing a backed-up sink and mold issues, citing a period when maintenance staffing was unavailable.

Amenities at Oxly include a well-equipped gym, pool with grill area, and clubhouse hosting community events. Common-area maintenance is inconsistent—some residents report clean, well-kept spaces, while others cite hallway filth, trash accumulation, and pet waste concerns. Parking security and vehicle break-ins are recurring issues. Package and mail handling has been flagged as problematic by some residents.

Residents consistently praise the property's location for its proximity to major retailers (HEB, Walmart, Costco, La Cantera), nearby UTSA campus, and quick highway access via I-10. The area offers convenient access to shopping, dining, and recreational trails. Commute convenience and walkable nearby amenities are frequently highlighted as key location advantages.

Residents report significant building maintenance and cleanliness concerns, particularly regarding pest control, common area upkeep, and pet waste management. While one resident noted successful resolution of initial issues, the majority of reviews describe ongoing problems with hallways, stairwells, and shared spaces remaining unclean despite maintenance staff presence. Pest infestations and inadequate pest control response are cited as recurring issues across multiple units.