Bexar Creek

Bexar Creek Apartments has experienced a significant positive transformation under current management and maintenance leadership, with residents consistently praising responsive service, property improvements, and community engagement. However, historical and recent reports document persistent pest control issues including rodent and cockroach infestations in some units, along with occasional communication and maintenance responsiveness challenges. The property offers spacious, affordable units in a convenient location with a generally quiet, family-oriented environment, though pest management and consistent service delivery remain areas of concern.

Management responsiveness and staff professionalism have improved significantly in recent years. Current staff are consistently praised for being helpful, accessible, and responsive to maintenance requests and resident concerns. Earlier reviews cited communication and office availability challenges, though recent feedback indicates these issues have been resolved. Pest control remains an ongoing concern mentioned across multiple review periods.

Maintenance response has improved significantly with current staff, with work orders completed promptly and repairs handled efficiently. Residents report same-day or quick service for plumbing, HVAC, and appliance issues, with maintenance staff demonstrating problem-solving skills on complex repairs. Historical reviews indicate past challenges with response times and staffing consistency, but recent feedback shows marked improvement in work order completion and follow-through.

Residents report significant building quality concerns, particularly pest infestations (roaches, mice, and other pests) that persist despite pest control requests and appear to be a recurring issue across multiple units. Mold has been documented in bathrooms and other areas. Maintenance responsiveness is inconsistent, with some residents experiencing long delays on repair requests, though maintenance staff are noted as friendly when available. The physical apartments themselves are described as spacious with decent finishes, but upkeep and pest management remain problematic.

Residents consistently praise responsive maintenance and management service, with work completed promptly and issues resolved on the first attempt. The pool amenity has been recently restored and is now operational, significantly improving resident satisfaction with shared spaces. Staff responsiveness to resident requests and follow-through on repairs are highlighted as notable improvements.

Residents highlight the property's convenient location near stores, restaurants, and a YMCA, making it accessible for daily errands and activities. The spacious units and proximity to amenities make the property appealing for families seeking a well-maintained home with good access to local services.