The Element

The Element Manor receives overwhelmingly positive feedback, with 73 of 90 reviews rating the property favorably. Residents consistently praise the leasing office staff for professionalism, responsiveness, and going above and beyond during the application and move-in process. Maintenance is noted as quick and efficient, and the modern apartments with new appliances are well-regarded. However, a notable minority of reviews raise concerns about parking enforcement and towing practices, security incidents including vehicle break-ins, billing discrepancies, and inconsistent office responsiveness.

Management and leasing office staff receive consistently positive feedback for professionalism, helpfulness, and responsiveness to resident needs. Most residents report smooth application processes and effective communication during move-in. However, a small number of reviews cite inconsistencies between advertised specials and staff communication, billing discrepancies, and occasional unresponsiveness during office hours.

Maintenance response is consistently fast and efficient, with staff described as friendly, helpful, and thorough in completing repairs and work orders. Residents report high satisfaction with the quality of maintenance work and the professionalism of both maintenance and office staff in addressing service requests.

Amenities access and communication present mixed experiences. One resident reported extended unavailability of pool, gym, and recreational areas without clear timelines, while another praised maintenance responsiveness. Parking regulations and common-area upkeep (including pet waste management) were cited as inconsistently enforced, and leasing office communication regarding amenities, availability, and promotions was reported as unclear.

This review raises concerns about parking regulations and enforcement of community policies. The resident reports limited access to amenities and notes communication gaps between lease stipulations and management actions. Parking logistics and policy enforcement appear to be areas of resident concern at this property.