Ten 06 at Joshua Station

Resident experiences are significantly divided. While some residents praise helpful staff and appreciate the location and amenities, the majority report serious concerns including unresponsive management, delayed or incomplete maintenance requests (mold, appliance failures, structural damage), poor property cleanliness (hallways, pool, common areas), and communication breakdowns. Recent management changes appear to have coincided with declining service quality and increased rent, contributing to widespread frustration.

Management responsiveness is a significant concern, with residents reporting difficulty reaching office staff by phone, delayed responses to maintenance requests, and inconsistent office hours. While some residents praise helpful and friendly staff, the majority describe dismissive communication, unresolved maintenance issues including mold and water damage, and billing or move-out notice disputes. Office staff professionalism varies considerably, with some residents experiencing welcoming service and others reporting rude or dismissive interactions.

Maintenance responsiveness is a significant concern, with residents reporting extended delays or failure to address work orders for repairs ranging from appliances to structural issues like mold and ceiling damage. Multiple residents describe repeated maintenance requests going unresolved for months or years, including HVAC problems, plumbing failures, and mold growth. Two positive reviews note attentive staff and prompt repairs, but these are substantially outweighed by reports of unaddressed maintenance backlogs and communication gaps.

Residents report significant building maintenance and cleanliness concerns, including mold growth, pest issues, and poor upkeep of common areas like stairwells, elevators, and pools. Maintenance requests experience long delays or go unaddressed, with some issues remaining unresolved for months or years. Common areas including hallways, breezeways, and shared facilities are frequently described as dirty, and noise and pest control issues persist.

Residents report significant concerns about common-area cleanliness and maintenance across the property, including filthy stairwells, elevators, breezeways, and pool areas. Amenities like the pool have experienced extended closures during peak seasons, and shared spaces show signs of inadequate upkeep including trash, debris, and pest issues. Parking enforcement and package security are inconsistently managed. One resident reported a positive experience with amenities and staff responsiveness, though this represents a minority perspective among recent feedback.

Residents highlight the property's convenient location with nearby shopping access, particularly noting walkability to local stores. The neighborhood is described as quiet and safe, with responsive management and maintenance staff contributing to overall satisfaction with the living experience.