EL306

Eagles Landing offers a convenient location near UNT campus with responsive maintenance service and in-unit laundry, making it attractive for students. However, the property has persistent issues with pest control (roaches and mold), inconsistent communication, and disputed move-out charges that have generated significant resident concern. Experiences vary notably, with some residents reporting prompt service and positive interactions while others report unresolved maintenance problems, high fees for minor repairs, and security deposit disputes.

Management responsiveness is highly polarized: some residents report prompt issue resolution and helpful staff, while others describe unresponsive communication, high maintenance charges for minor repairs, and disputed security deposit deductions. Pest control and mold issues appear frequently across negative reviews, with residents reporting that management did not adequately address or investigate property-wide infestations. The property's location near campus is consistently praised, but concerns about maintenance costs, lease terms, and follow-up communication after lease signing are recurring themes.

The property's location is a standout feature, offering walkable access to campus, the nearby recreation center, and entertainment areas like Fry Street, which appeals strongly to students and eliminates the need for campus parking permits. Residents consistently praise the convenient proximity to UNT and the ability to walk to classes. The location advantage is so significant that most residents view it as the primary draw despite other property concerns.

Residents report persistent building maintenance issues including widespread roach infestations, mold growth, and deteriorating finishes that management has not adequately resolved. Noise insulation is poor, with sound easily traveling between units. Common complaints include outdated conditions, peeling cabinets, and disintegrating caulk around renovated areas, alongside concerns about maintenance responsiveness and cost-effectiveness of repairs.

Maintenance response times vary, with some residents reporting prompt repairs while others experienced delays or incomplete follow-up on water damage. Residents report unexpected charges for maintenance calls, appliance repairs, and routine items like light bulbs, often without advance notice of fees. Pest control service appears inconsistent, with some residents reporting unresolved pest issues despite multiple requests.

Residents highlight the property's convenient location near campus and in-unit laundry as key amenities. However, reviews reflect concerns about pool maintenance and pest control effectiveness, with one resident reporting recurring roach issues despite management response. Maintenance requests generally received prompt attention, though experiences with deposit returns and move-out charges varied.