EL107

Eagles Landing offers an excellent location near UNT campus with affordable rent and convenient amenities, making it popular with students. However, the property has significant recurring issues including pest control problems, maintenance charges for minor repairs, security deposit disputes, and inconsistent management responsiveness. Positive experiences often correlate with responsive leasing support, while negative experiences frequently involve move-out charges, unresolved maintenance requests, and communication gaps after lease signing.

Management responsiveness is highly polarized: some residents report prompt issue resolution and helpful staff, while others describe unresponsive communication, excessive maintenance charges, and security deposit disputes. Recurring concerns include pest control issues not being adequately addressed, unexpected fees for minor repairs or move-out conditions, and inconsistent follow-up on maintenance requests. The property's convenient location near campus is frequently cited as a primary advantage despite management challenges.

The property's location is a standout feature, offering walkable access to campus, the nearby recreation center, and entertainment areas like Fry Street, which appeals especially to students and eliminates the need for campus parking permits. Residents consistently praise the convenient proximity to campus and local amenities. Parking availability for residents is adequate despite the high-traffic location. The location advantage is the primary draw that outweighs other property considerations for most renters.

Residents report persistent pest control issues, particularly roaches and mold, that management has not effectively resolved despite multiple service calls and complaints. Building finishes show signs of wear, with peeling cabinets, deteriorating caulk, and outdated conditions. Noise insulation is inadequate, with residents able to hear neighbors above clearly. One positive review noted responsive management, but the majority of feedback indicates maintenance concerns and security deposit deductions that residents dispute.

Maintenance response times vary, with some residents reporting prompt service for appliance repairs while others experienced delayed or unresolved issues like water damage and pest control. Residents report unexpected charges for maintenance calls, including fees for minor repairs and replacements that were not communicated upfront. Common concerns include incomplete follow-through on repairs, such as water-damaged walls left unrepaired, and disputes over responsibility and billing for maintenance issues.

Residents appreciate the convenient location near campus and in-unit laundry availability. However, reviews highlight significant concerns about pest control effectiveness, pool maintenance, and deposit handling practices. Maintenance response times were noted as prompt in one review, though another reported ongoing pest issues despite treatment attempts.