EL105

Eagles Landing offers excellent location near UNT campus and responsive maintenance for many residents, but experiences are sharply divided. Positive reviews highlight convenient walkability, quick maintenance response, and helpful leasing staff. However, negative reviews consistently report pest control issues (roaches and mold), disputed security deposit deductions, high maintenance fees for minor repairs, and communication challenges after lease signing.

Management responsiveness is polarized: some residents report prompt issue resolution and helpful leasing staff, while others describe unresponsive communication, excessive fees for minor repairs and maintenance, and inconsistent policy enforcement. Common concerns include high charges for routine maintenance (microwave handles, light bulbs, plumbing), security deposit deductions, pest control inadequacy despite quarterly spraying, and limited visitor parking. Positive experiences highlight quick maintenance response and accommodating leasing support, though negative reviews significantly outnumber positive ones.

The property's location is a major strength, offering walkable access to campus, nearby recreational facilities, and proximity to entertainment areas while eliminating the need for campus parking permits. Residents consistently praise the convenient positioning for students. However, parking availability can be limited during peak hours, and some residents report challenges with the parking enforcement policy when spaces are unavailable.

Residents report persistent pest control issues, particularly cockroaches and mold, that management has struggled to resolve despite multiple service calls. Noise insulation is inadequate, with residents hearing footsteps and music from neighboring units. Building finishes show wear, with peeling cabinets and deteriorating caulk noted in renovated areas. Maintenance responsiveness varies, though some residents report quick resolution of reported issues.

Maintenance response times are generally quick, with staff addressing repair requests promptly. However, residents report significant concerns about unexpected charges for repairs and maintenance work, including fees for appliance fixes and routine maintenance that were not communicated upfront. Water damage and pest control issues have been reported without adequate follow-up repairs, and some residents experienced charges for damage they did not cause.

Residents appreciate the convenient location near campus and generally report prompt maintenance response times. In-unit laundry and affordable rent are valued amenities. However, parking is first-come, first-served with no guaranteed spots, and some residents report the pool requires more frequent upkeep. Management communication and fee policies have been sources of frustration for some residents.