400 Rosewood

Most residents report a positive living experience with responsive management, timely maintenance, and a welcoming community atmosphere in a convenient Boerne location. However, a minority of recent reviews cite serious concerns including pest infestations, mold, HVAC issues, high utility costs, and poorly maintained common areas. Rental rates are generally viewed as affordable for the area, though some find them expensive relative to unit condition.

Management and staff receive consistently high praise for responsiveness, friendliness, and attentiveness to resident needs. The office manager is noted for facilitating smooth move-in processes, addressing maintenance requests promptly, and providing assistance with rent-related concerns. Maintenance staff respond quickly to work orders and complete repairs efficiently. One recent review raised concerns about building maintenance issues including pest problems, mold, HVAC performance, and utility costs, contrasting sharply with the broader positive feedback.

Most residents report responsive and timely maintenance service, with work orders addressed quickly and major repairs like HVAC replacement handled promptly. However, one recent review documented significant unresolved maintenance concerns including persistent HVAC issues causing musty odors, sealing gaps around doors, and pest problems that management did not adequately address despite multiple reports. The majority of feedback reflects positive maintenance experiences, though the severity of reported conditions in one case suggests potential inconsistency in maintenance follow-through.

Residents consistently praise the property's convenient location near downtown Boerne with easy access to local amenities. The area is noted as quiet and secluded while remaining close to downtown, offering a balance of accessibility and tranquility. Parking is available on-site, and the neighborhood is described as a welcoming community.

Reviews reflect mixed experiences with building quality. One resident reported significant maintenance concerns including pest issues, mold, HVAC problems, and door sealing gaps, along with filthy common areas and laundry facilities. Another resident noted responsive maintenance and management attention to repairs.

This resident reported significant maintenance and cleanliness concerns across shared spaces and units, including pest issues, mold concerns, and poorly maintained laundry facilities. Common areas and stairwells were described as filthy despite advertised renovations, and management responses to reported issues were perceived as inadequate. High utility costs and persistent HVAC odors were also cited as ongoing problems during the resident's occupancy.