Hillside on Cannon

The property receives predominantly positive feedback (79% positive ratings) with strong praise for leasing and office staff professionalism, apartment condition, and amenities like the 24/7 fitness center and pool. However, recurring concerns include parking availability and enforcement practices, maintenance responsiveness for common areas, cleanliness of hallways and shared spaces, and security deposit return delays. The leasing process is consistently highlighted as smooth and welcoming, while move-in and ongoing resident experience quality varies.

Management and leasing staff receive consistently positive feedback for professionalism, responsiveness, and welcoming service during the application and move-in process. However, significant concerns emerge regarding deposit return delays, unresolved maintenance requests, and inconsistent follow-up communication after lease termination. Office responsiveness during occupancy appears variable, with some residents reporting difficulty reaching staff.

Amenities including a 24/7 gym and pool are highlights, with positive feedback on their quality and maintenance. However, recurring concerns center on parking availability and common-area upkeep, particularly trash accumulation in breezeway and parking areas. Hallway and corridor cleanliness, along with parking lot management, are cited as ongoing issues that detract from the resident experience.

Maintenance response times are mixed. Positive reviews highlight fast request handling and responsive service when issues arise. Negative reviews report extended delays, with residents describing months-long waits for maintenance to address problems, and concerns about follow-through on repairs.

The property offers a strong location near downtown with convenient access at a competitive price point. Positive reviews highlight proximity to downtown and overall location value, while concerns center on parking availability and maintenance of common areas and building features. The complex appears to serve residents seeking downtown access, though some note the aging infrastructure requires attention.

Reviews reflect mixed experiences with building condition. One resident reported significant concerns including unit cleanliness upon move-in, structural issues, noise levels, and pest control challenges. Another resident noted generally positive living experience but identified maintenance gaps in common areas, specifically cobwebs and debris in stairwells and hallways that could be improved.