Liv+

Liv+ offers modern amenities and a convenient location near UTA, with many residents praising responsive maintenance and welcoming leasing staff. However, the property faces persistent challenges including roach infestations, inconsistent trash service, communication gaps, and billing concerns that significantly impact resident satisfaction. While individual staff members receive consistent praise, systemic issues with property management and facility upkeep create frustration for long-term residents.

Management responsiveness and communication are significant concerns, with residents reporting difficulty reaching staff, inconsistent follow-through on requests, and unresolved issues requiring repeated office visits. While some individual staff members receive praise for professionalism and helpfulness, systemic problems include slow response times, conflicting information from leasing staff, and billing discrepancies. Positive experiences highlight staff members who are attentive and proactive, though these appear inconsistent across the property.

Amenities include gym, pool, furnished units with in-unit washer/dryer, and valet trash service, though many residents report these amenities are frequently unavailable or poorly maintained. Significant recurring issues include roach infestation throughout common areas and units despite pest control treatments, overflowing trash and poor upkeep of shared spaces like stairwells and parking garages, and inconsistent valet trash collection. Parking and visitor registration systems have caused multiple wrongful towing incidents. Maintenance response times vary, with some residents reporting quick fixes while others describe delayed or incomplete work orders.

Residents report persistent building maintenance and cleanliness issues, with roach infestation cited as the most widespread concern across units and common areas. Elevator breakdowns are frequent, often requiring residents to use stairs for extended periods. Common areas including hallways, stairwells, and trash rooms are frequently dirty and poorly maintained. Pest control treatments are reported as infrequent and ineffective, and maintenance requests are often delayed or incomplete.

Maintenance response times are inconsistent, with some residents reporting quick repairs while others describe delayed or incomplete work orders marked as finished without actual fixes. Pest control is a widespread concern, with multiple residents reporting ongoing roach infestations despite treatment attempts. Communication and follow-through from management remain problematic, though some staff members are noted as responsive and helpful.

The property offers convenient proximity to UTA and downtown Arlington with covered parking, appealing to those seeking accessible location without urban congestion. However, multiple residents report significant concerns including pest infestation, inconsistent maintenance follow-through, cleanliness issues in common areas, and parking permit communication gaps that have resulted in vehicle towing. Location convenience is offset by ongoing facility maintenance and management responsiveness challenges.