404 Homes

This property shows significant inconsistency in resident experience. While some recent residents report newly renovated interiors with updated appliances and responsive management, the majority of reviews document persistent maintenance issues including pest infestations, water damage and mold, non-functional appliances, and poor communication from the leasing office. Common concerns include noise complaints, unresolved repair requests, and deteriorating common areas, though unit interiors have reportedly improved under recent management changes.

Management responsiveness and communication are inconsistent at this property. Residents report significant delays in maintenance repairs, extended office closures with no phone availability, and policy changes communicated poorly or not at all. Recent reviews suggest some improvement under new management, though service reliability remains a concern for many residents.

Residents report persistent building maintenance issues including pest infestations, water damage, and mold that remain unresolved despite multiple maintenance requests. Common concerns include poor noise insulation, hallway cleanliness, and aging building infrastructure with minimal upgrades. Communication gaps between management and residents regarding maintenance timelines and building access have been noted across multiple reviews.

The property offers convenient access to nearby stores and transit options, with proximity to bus lines noted as a benefit. Most residents appreciate the location's value and accessibility, though one review highlighted distance concerns for specific commute needs. Recent management changes appear to be improving the property's condition and direction.

Maintenance response times have been inconsistent, with some residents reporting delays of up to 9 business days for plumbing issues and extended periods for appliance repairs. Water damage, mold, and pest control issues have gone unresolved or unaddressed despite multiple requests. Common complaints include incomplete repairs, lack of follow-through on work orders, and disputes over responsibility for damage.

Residents report significant concerns with common-area maintenance and upkeep, including trash accumulation in parking areas, hallway cleanliness, and stairwell conditions. Laundry facilities are frequently cited as problematic, with washers and dryers breaking down regularly and extended closure periods. Maintenance response times are slow, and communication with management is difficult due to phone accessibility and responsiveness issues.