Squires Manor Apartment Homes

Squires Manor offers a well-maintained community with responsive maintenance service and convenient amenities including a pool and dog park. Most residents praise the property's cleanliness, quiet atmosphere, and staff responsiveness to maintenance requests. However, some residents have raised concerns about utility billing practices, particularly water and sewage charges under the ratio-based billing system, and periodic rent increases. Communication about billing changes and fee structures could be clearer.

Management and office staff receive consistently positive feedback for professionalism, responsiveness, and helpfulness with lease and maintenance matters. However, billing communication and transparency—particularly regarding utility billing changes and fee structures—have created significant resident concerns. Maintenance response times are generally praised as prompt and reliable. A notable divide exists in resident experiences, with many long-term residents expressing satisfaction with management's accessibility and care, while others report communication gaps and unresolved billing disputes.

Maintenance response is consistently prompt, with most requests addressed same-day or within 24 hours. Staff are described as professional, courteous, and thorough in repairs ranging from appliances to HVAC and plumbing. A small number of older reviews cite delayed response times, though this represents a minority of feedback.

Residents consistently praise well-maintained grounds, a functional pool with accessible features, and a dog park with dedicated waste stations. Maintenance staff respond promptly to repair requests. However, concerns include older building systems and appliances, utility billing changes that resulted in significant increases, hidden fees not reflected in advertised rent, and inconsistent package security.

The property offers a convenient location near parks, shopping, and public transit, with most residents praising its proximity to amenities and quiet neighborhood setting. Management and maintenance are generally responsive to resident needs. A key consideration is that car access is necessary for reaching grocery stores and convenience retailers, which may be inconvenient for some residents.

The building shows mixed conditions with older infrastructure that requires ongoing attention. While common areas and grounds maintenance are generally well-kept and noise insulation is adequate in some units, residents consistently note that apartment finishes and appliances are outdated relative to rental rates. Maintenance staff respond promptly to reported issues, though some plumbing and structural concerns have required extended resolution times.