The Metropolitan

Metropolitan Bala Cynwyd offers well-maintained, newly renovated apartments in a desirable location with responsive on-site management and maintenance staff. Residents consistently praise the property's cleanliness, grounds upkeep, and prompt service responsiveness. Most concerns center on narrow parking spaces and sound transmission between units, while a small number of residents reported billing disputes or communication gaps.

Management and staff are consistently praised for responsiveness, professionalism, and attentiveness to resident concerns. The leasing process is described as smooth and efficient, with staff going above and beyond to accommodate needs. Maintenance requests are addressed promptly, typically within one to two days. A small number of residents reported billing disputes and occasional office availability issues.

The property benefits from a highly convenient location near transit, shops, restaurants, and coffee venues, with proximity to train stations making it commuter-friendly. Parking is available on-site, though some residents note narrow spaces. The location is situated in a well-regarded school district and offers walkable access to nearby amenities, making it suitable for those prioritizing transit and commercial convenience.

The building is generally well-maintained and clean with responsive management and maintenance staff. Renovations are modern, though finishes show some quality variation. Noise insulation is a notable concern for some residents, particularly on lower floors, while parking availability is adequate despite narrow spaces.

Maintenance at this property is consistently responsive and thorough, with work orders typically completed within one to two days. Residents report that the on-site maintenance team is friendly, available, and proactive in addressing issues, contributing to the property's well-maintained condition. HVAC systems are reliable with good heating throughout units, and appliances including in-unit washer/dryer and dishwashers are well-maintained. Management and maintenance staff work together to ensure the property remains in excellent condition.

Residents consistently praise the property's well-maintained shared spaces, including the courtyard, parking areas, and exterior walkways. On-site maintenance and management are noted as responsive and accessible. Storage facilities and laundry amenities are available on-site. One resident reported concerns about parking space width and a security deposit deduction dispute.