The Frankie

The Frankie offers a highly positive resident experience with exceptional staff responsiveness, modern amenities, and a strong community atmosphere in a convenient neighborhood location. The building features clean, well-maintained units with thoughtful design, diverse amenities including a gym, speakeasy lounge, and pet facilities, and easy access to public transit and local dining. While the vast majority of residents praise the property and management, a small number have raised concerns about security protocols, maintenance request handling, and specific design features.

Management and staff at this property are consistently praised for responsiveness, friendliness, and going above and beyond to assist residents. The leasing and maintenance teams handle move-in processes smoothly and address maintenance requests promptly. Two residents reported serious concerns regarding security incidents and maintenance handling, though these represent a small minority of feedback.

The property offers excellent transit access with proximity to multiple public transportation lines (MAX, bus lines 9, 17, 19, 70) and is located in a walkable neighborhood with abundant restaurants, breweries, and shops within walking distance. Residents consistently praise the convenient location for commuting across the river and accessing downtown within 15 minutes by transit. Parking is noted as easy and accessible, with EV charging ports available. The neighborhood is described as safe, charming, and well-maintained with nearby parks and local amenities.

Residents consistently praise The Frankie's comprehensive amenities, including a 24-hour gym, speakeasy lounge, makerspace, secured package room with carts, smart laundry appliances, and outdoor spaces like dog washing stations and grills. The building's thoughtful design, cleanliness, and well-maintained common areas create an inviting community atmosphere. Management and staff are noted for responsiveness, helpfulness, and organizing social gatherings. The property's convenient location near public transit and neighborhood amenities enhances overall resident satisfaction.

The building is generally well-maintained and clean with modern finishes, quiet units, and good amenities including a gym, lounge spaces, and package room. Most residents praise the building condition and upkeep, though security concerns have been raised regarding bike theft and unauthorized access to common areas. Unit design features are appreciated, though some residents noted sharp cabinet edges and low-hanging cabinets as potential hazards.

Maintenance experiences at this property vary significantly. Two residents reported positive experiences with responsive maintenance staff who addressed requests promptly and kept the property well-maintained. One resident reported unresolved maintenance requests, including a closet repair that was not completed satisfactorily, and subsequent charges after move-out.