The Alpine

Alpine Apartments offers spacious, well-designed units in a convenient Kettering location with reasonable pricing that appeals to many residents. However, the property faces significant recurring issues with pest infestation (roaches and mice), water damage and mold, maintenance responsiveness delays, and common area cleanliness that create a stark contrast between unit condition and overall property management. Recent reviews show persistent problems with communication, incomplete repairs, and unresolved maintenance requests despite some positive experiences with staff responsiveness.

Management and staff responsiveness are highly valued when present, with positive reviews highlighting professional, caring service and quick maintenance response times. However, several residents report significant communication breakdowns and unresolved maintenance issues, particularly regarding mold, water damage, and pest concerns that persist despite repeated requests over weeks or months. The property shows inconsistent service delivery, with some residents experiencing prompt attention while others struggle to reach management or see completed repairs.

Residents report significant building quality concerns including widespread pest infestation (roaches and mice), mold and water damage, poor hallway cleanliness, and inadequate maintenance response. Common issues include wet carpets, odors, water-damaged walls, and incomplete repairs. While one resident noted the unit was spacious and structurally sound, the majority of feedback indicates unresolved maintenance requests and deteriorating common areas.

Amenities at Alpine Apartments include a pool and gym that residents praise when operational, though some report maintenance issues. Shared spaces and common areas show significant upkeep concerns, with multiple reports of mold, mildew, wet carpeting, and odors in hallways. On-site laundry machines have been reported as unreliable. Maintenance responsiveness and communication regarding amenity and common-area repairs are major pain points, with residents reporting delayed or incomplete service requests.

Maintenance responsiveness is inconsistent across the property. While some residents report quick, efficient repairs and responsive staff, others describe prolonged delays in addressing work orders—particularly for HVAC, plumbing, and water damage issues—with some requests remaining unresolved for weeks or months. Several residents report incomplete repairs, including unfinished flooring work and cosmetic fixes applied over underlying structural damage. Communication gaps between residents and maintenance staff are a recurring concern.

Residents consistently praise the property's location for its convenience and accessibility, with most noting a 5-10 minute drive to nearby amenities and services. The neighborhood is described as quiet and well-maintained with a strong community feel, making it suitable for families and those seeking evening walkability. The combination of location convenience, spacious units, and reasonable pricing is frequently highlighted as a key advantage.