Wexford Lakes Apartments & Townhomes

Wexford Lakes offers a well-maintained community with spacious grounds, clean facilities, and responsive maintenance service. Office staff and management are consistently praised for friendliness and helpfulness, though some residents report concerns about rising rent, utility costs, and occasional maintenance communication delays. The property features attractive amenities including a pool, dog park, and community events, with a safe location near shopping and dining.

Management and office staff receive consistently high praise for responsiveness, professionalism, and going above and beyond to assist residents. Maintenance requests are typically addressed promptly and efficiently. However, some residents report communication gaps, unresolved maintenance issues, and concerns about billing practices and policy enforcement under recent management changes.

Maintenance staff consistently respond quickly to work orders, typically addressing requests same-day or within 24 hours. Residents report courteous and professional service from maintenance personnel. Most issues are resolved efficiently, though a small number of residents experienced delayed responses or unresolved problems. Overall, maintenance responsiveness and professionalism are among the property's strongest attributes.

Wexford Lakes offers a strong amenities package including a large pool, gym, dog park with spa facilities, and in-unit washer/dryer options. Grounds maintenance and common-area upkeep are consistently praised as immaculate and well-kept. Most residents report responsive maintenance service and quick repair turnaround. Two residents raised concerns about communication gaps, maintenance request follow-up, and common-area cleanliness issues like overflowing dumpsters and pet waste management.

The location offers strong convenience with nearby retail, restaurants, and grocery stores, plus ample parking availability. The neighborhood is generally quiet and safe with good access to amenities. However, some residents report concerns about property maintenance responsiveness, winter weather management, and communication from management regarding updates and policies.

Building quality and upkeep have improved notably under recent management, with residents reporting immaculate maintenance and new amenities like in-unit washers and dryers. However, some residents report ongoing issues with aging finishes, noise transmission through walls, climate control effectiveness, and pest entry in ground-floor units. Communication about maintenance requests and building upgrades remains inconsistent, with some residents experiencing prompt responses while others report requests being closed without completion.