Fieldstone

Fieldstone Apartments offers a well-maintained, quiet community with spacious units in a convenient location near shopping and dining. Residents consistently praise the property condition, amenities (pool, fitness center), and responsive maintenance. However, communication challenges with the leasing office and inconsistent staff responsiveness during critical moments (tours, move-ins, contract issues) represent a notable concern for some residents.

Management and office staff receive consistently positive feedback for responsiveness, professionalism, and helpfulness, with many residents praising their accommodating approach to leasing and maintenance coordination. However, a notable subset of residents report significant communication breakdowns, including unresponsive staff, delayed responses to emails and calls, and billing errors handled unprofessionally. Maintenance response times are generally praised as timely, though occasional lapses in follow-up occur. Overall satisfaction is high among most residents, but communication reliability and consistency remain areas of concern.

The property benefits from a highly convenient location near shopping, restaurants, and highway access, with proximity to the Greene shopping area and easy commute options. Residents consistently praise the quiet, mature neighborhood setting despite nearby commercial areas. Parking is generally adequate with ample spaces available. A minority of reviews cite concerns about pet management and enforcement of community rules, though these are resident-behavior issues rather than property-location matters.

Maintenance response times are generally strong, with many residents reporting quick repairs and responsive staff. However, emergency AC issues during summer heat events have created significant gaps, with some residents experiencing multi-day delays and incomplete repairs. Communication challenges with the office staff are a recurring concern, affecting both maintenance request follow-up and general responsiveness.

Residents consistently praise the property's well-maintained amenities, including a pool, fitness center, and clubhouse, along with spacious apartments and attentive maintenance and office staff. In-unit washer/dryer and on-site laundry facilities are noted as convenient. Concerns center on parking adequacy, rent pricing relative to amenity value, and occasional communication gaps during move-out and maintenance request processes.

Building quality receives mixed feedback. Positive reviews highlight well-maintained apartments, good finishes, and responsive maintenance staff. However, several residents report significant concerns including mold issues that required extended follow-up requests, thin walls and floors resulting in noise transmission from neighboring units, and inconsistent responsiveness to maintenance requests. Sound insulation appears to be a primary concern affecting resident comfort.