Parkway Manor Apartments

Parkway Manor receives mixed reviews with strong positive sentiment from 32 of 44 residents, though significant concerns persist. Residents consistently praise responsive maintenance staff and professional leasing and office management, with many noting quick service response times. However, recurring issues include pest infestations (rodents and insects), mold in units, aging infrastructure, and utility problems such as hot water outages. Rent collection practices and lease terms are also cited as concerns by some residents.

Management and office staff receive consistently positive feedback for responsiveness, professionalism, and timely handling of maintenance requests. The leasing team is noted as accommodating and approachable during the move-in process. However, historical reviews document serious concerns including unresolved security issues, delayed communication during emergencies, and inadequate follow-up on maintenance problems.

Maintenance responsiveness varies significantly at this property. Most recent reviews report prompt service and professional staff who address requests quickly, though older reviews document extended delays with critical systems like hot water and unresolved issues such as mold and appliance failures. Common concerns include incomplete repairs, temporary fixes rather than permanent solutions, and inconsistent follow-through on work orders.

Residents report significant building maintenance and condition issues, including mold that is painted over rather than remediated, deteriorating finishes (cabinets, drawers, appliances), and delayed or incomplete repairs. Common area cleanliness and basement conditions are also cited as concerns. Positive experiences are limited, with most feedback focusing on deferred maintenance and patch-work approaches to building upkeep.

The property offers convenient proximity to stores, hospitals, and expressway access, which residents appreciate for daily errands and commuting. Most residents report satisfaction with the neighborhood's quiet character and accessibility. However, one review raises concerns about maintenance quality and unit conditions that may affect the overall value proposition.

Reviews present sharply contrasting experiences at this property. One recent review reports positive interactions with management and maintenance responsiveness, while an older review documents extensive concerns including security issues, maintenance problems, and shared space upkeep challenges. Current resident satisfaction appears to differ significantly from historical concerns.