The Ashley

The Ashley offers a highly-regarded residential experience with exceptional staff service, well-maintained facilities, and premium amenities including a full-service gym and pool. Most residents praise the professional and responsive management, clean building conditions, and convenient neighborhood location. Notable concerns include annual rent increases that may exceed market rates, application fees with limited refund policies, and distance to nearby subway stations.

Management and staff at this property are consistently praised for professionalism, friendliness, and responsiveness. Residents report that maintenance requests are handled promptly, often same-day, and that leasing and office staff are helpful and approachable. One concern raised involves annual rent increases that may exceed market rates for existing residents.

The Ashley offers well-maintained amenities that residents consistently praise, particularly the gym, indoor pool, and fitness classes. Staff responsiveness and building cleanliness are frequently highlighted as strengths. Common areas including the courtyard, playroom, and business center contribute to a peaceful residential environment. One recurring note is that gym towel availability has occasionally been inconsistent.

The Ashley offers excellent location convenience with proximity to transit, grocery stores, restaurants, and parks, making it ideal for families and professionals. Most residents praise the accessible neighborhood and highlight the shuttle bus service to subway stations during rush hours as a valuable perk. A few residents note the walk to the nearest subway station takes 10-15 minutes, which may be a consideration depending on commute needs. Overall, the location is consistently cited as a major strength of the property.

The building is consistently praised for its immaculate maintenance, cleanliness, and well-kept common areas including corridors, lobbies, and amenities. Residents report a quiet, peaceful environment with respectful noise levels and responsive maintenance staff. The property features quality finishes, amenities including a fitness center and pool, and convenient location, though one review noted air conditioning noise.

Maintenance issues are addressed promptly, with residents reporting same-day or near-immediate resolution of work orders. The maintenance and engineering team is consistently described as helpful, friendly, and responsive. Units are well-maintained and appliances function reliably, with minimal issues reported during residents' tenancies.