Parc 77 Apartments

Parc 77 offers an excellent location near Central Park and transit with consistently praised front-desk and maintenance staff who are responsive and helpful. However, the property has experienced significant operational issues including a prolonged gas outage, unresponsive management, pest problems, and heating violations, with residents reporting frustration over inadequate rent concessions and poor communication during service disruptions. The building's condition and amenities are generally well-maintained, but management responsiveness and accountability remain persistent concerns.

Staff and concierge teams receive consistent praise for friendliness, responsiveness, and helpfulness, particularly during leasing and day-to-day interactions. However, management office communication and responsiveness are frequently criticized, with residents reporting unaddressed concerns, lack of timelines for major issues, inadequate rent concessions, and difficulty reaching the office. A significant ongoing issue involves a prolonged gas outage affecting multiple residents with minimal management communication or compensation.

The building maintains generally good physical condition with clean common areas and functional elevators, though recent reviews report extended gas outages lasting months without adequate communication or timelines for repair. Staff and maintenance are consistently praised as responsive and professional, but management communication and responsiveness to service disruptions and resident concerns is a significant recurring issue. Move-out fees and security deposit deductions are frequently cited as excessive.

Maintenance responsiveness varies significantly at this property. While maintenance staff and building operations are generally responsive to repair requests, major infrastructure issues—particularly a prolonged gas outage affecting multiple units—have gone unresolved for extended periods with inadequate communication and compensation from management. HVAC control, plumbing repairs, and appliance maintenance are typically addressed, but systemic issues like elevator outages and laundry room functionality problems persist.

Parc 77 offers convenient location near Central Park and transit, with responsive maintenance and helpful staff. Shared amenities include basement laundry, package management, and a lobby office lounge. However, reviews highlight inconsistent heating maintenance, laundry room cleanliness issues, and occasional elevator delays as recurring concerns.

The property offers excellent location convenience with walkable access to major parks, retail, and public transit options including multiple subway lines. Parking is reported as accessible directly in front of the building. However, one resident noted management responsiveness issues unrelated to location factors.