Abraxas at 90 State Street

Residents appreciate the apartment interiors and staff responsiveness, but express significant frustration with prolonged construction, incomplete or unavailable amenities despite marketing promises, and maintenance issues including air quality, plumbing, and appliance problems. Pricing concerns are widespread, with residents questioning value given the gap between advertised amenities and actual availability. Communication about construction timelines and amenity completion remains inconsistent.

Residents report that while individual apartments have attractive finishes, the building experiences significant ongoing construction delays affecting promised amenities completion. Common concerns include noise transmission between units, maintenance issues such as plumbing and HVAC problems, and incomplete or non-functional shared facilities. Building upkeep and amenity delivery have not met resident expectations set during leasing.

Amenities remain incomplete despite initial promises, with residents reporting delayed gym, lounge, and common spaces that were projected to be ready over a year ago. Maintenance issues affecting shared spaces include thermostat and plumbing problems. While staff and the leasing office receive positive feedback, ongoing construction and lack of communication about completion timelines are significant sources of resident frustration.

Management and leasing staff are consistently described as friendly, responsive, and helpful, with online options available for routine transactions. However, residents report ongoing concerns about incomplete amenities, delayed construction timelines, and inconsistent communication about project progress. Maintenance responsiveness varies, with some residents experiencing delays in addressing unit-level issues such as appliance malfunctions and plumbing problems.

Maintenance responsiveness and staff availability are generally strong, though some residents report delayed resolution on specific appliance and fixture issues. A small maintenance team handles requests promptly, but occasional items remain unresolved over extended periods. Initial move-in repairs and ongoing appliance functionality are areas where follow-through could be improved.

The property benefits from a convenient location that residents appreciate. Online service options for administrative tasks are available, reducing the need for in-person office visits. Overall, the location and accessibility features support resident convenience.