Prosper 89

Prosper 89 offers spacious, brand-new apartments in a quiet Southern Highlands location with staff who are frequently praised for responsiveness and helpfulness. However, the property faces significant maintenance and cleanliness challenges, including pest infestation, trash accumulation, pool neglect, and structural issues like mold and plumbing problems. Residents report frustration with mandatory amenity fees ($90–$99/month), hidden charges, and a gap between the "luxury" positioning and actual property upkeep. Experience quality appears to depend heavily on management tenure and staffing changes.

Management and office staff receive consistent praise for professionalism, responsiveness, and helpfulness, with many residents highlighting prompt communication and problem-solving. However, a significant subset of reviews report serious concerns about property maintenance, cleanliness, and pest control, with complaints about trash accumulation, roach infestations, and unaddressed structural issues like mold and leaks. Additional fees for amenities and services are a recurring concern, with some residents noting charges for services they cannot opt out of or do not use. Maintenance request response times are generally positive when reported, though some residents describe management as dismissive toward serious health and safety concerns.

Amenities at this property include a pool, gym, and fitness facilities, but maintenance and cleanliness of shared spaces are significant concerns. Residents report pool conditions (algae buildup, disinfection issues), trash area overflow, pest activity in common areas, and general upkeep problems despite mandatory amenity fees ($90–$99 monthly). Parking enforcement and gate security also need attention. While some residents appreciate the spacious layout and amenities, the majority express dissatisfaction with the gap between premium pricing and actual property maintenance standards.

Residents report significant concerns about building cleanliness and maintenance, particularly trash overflow in dumpster areas, pest infestation, and pool condition. While some residents note responsive management and spacious units, the majority highlight deteriorating property upkeep that conflicts with premium pricing. Plumbing issues and thin flooring affecting noise insulation are also documented concerns.

Residents report mixed experiences with location convenience. The property offers a quieter, less congested setting with nearby amenities within a short drive, though some find the distance from parking areas and core commercial zones inconvenient. Parking logistics and property upkeep in common areas are recurring concerns that affect the overall location experience.

Residents report positive experiences with maintenance staff, highlighting professional and thorough service delivery. The maintenance team is noted for responsiveness, attentiveness, and respectful interactions with residents. Office and maintenance staff are described as helpful and accommodating.